– Most Digital Products will be automatically sent to your email within minutes of purchase, depending on the number of orders waiting to be delivered at that time.
– With a few others not available on our server (due to the expiration of the license and we need to renew), we have to process your order manually. We will deliver ASAP, but please allow us up to 24 hours for processing!
Physical Products on PetPOM will take us 2-10 business days to print and make sure your order is everything you hoped it would be prior to shipping.
Please note: Some of our items in our catalog are so popular that the shipping times may take longer than the estimates below.
US Shipping Time Estimates
***Home Decor Products, Shoes, Boots, Luggage Covers, Hooded Blankets, Car Seat Covers & Bags: 2-3 Weeks
***Shirts: 1-2 Weeks
International Shipping Time Estimates
***Home Decor Products, Shoes, Boots, Luggage Covers, Hooded Blanket, Car Seat Covers & Bags: 2-5 Weeks
***Shirts: 2-3 Weeks
International buyers! – What about customs? Will I be charged for duties or custom when my package arrives in my country?
Import duties, taxes, and charges are not included in the item price. These charges vary from one country to another and are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be.
Orders that have not arrived within 60 business days of order processing are eligible for refunds or free reshipment.
- When will you receivetracking information on your order?
Tracking numbers will be made available within the specified time frames below and will be automatically sent to you via the email and Facebook inbox provided in your order.
7-10 business days after order processing.
- Why isn’t the tracking data showing on your tracking number?
For U.S. orders tracking numbers may take up to 7 days after an order has been processed for tracking data to show.
For international orders tracking numbers may take up to 10 days after an order has been processed for tracking data to show.
If it has been more than 7 days on a U.S. order or more than 10 days on an international order and your tracking data is still not showing, please get in contact with us : [email protected]
Package Returned to Sender – Wrong Address
Orders that will be tagged as returned to sender due to the wrong address will be destroyed by the courier or charge Love The World for custom tax duties and another shipping fee once we confirm to ship it back to our production facility. Therefore, Love The World will only shoulder 50% of the total amount of the product cost as a refund credit back to your account.
Package Returned to Sender – Custom Fees Not Paid
Orders that will be tagged as returned to sender due to custom fees not paid, Love The World will only shoulder 50% of the total amount as a refund credit back to your account.